Returns & Exchanges
At Mars By GHC, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Request
Log into your account and select the order you wish to return, or contact our support team with your order number to start the process.
Pack Your Items
Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.
Ship It Back
Use the prepaid shipping label provided in your email to drop off the package at any authorized courier location near you.
Quality Inspection & Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing